Haws ePOD Emergency Shower Wins Twice

Congratulations to Haws Co., for their well-deserved awards for the new 8710 ePOD Indoor/Outdoor Tempered Shower and Eye/Face Wash System. While it’s a mouthful, the ePOD is vital emergency equipment recognized by both the Occupational Health & Safety Magazine New Product of the Year Award, and the ISHN Magazine Readers’ Choice Awards! The  Haws 8710 ePOD™ Indoor/Outdoor Tempered Shower And […]

How to Improve Customer Service Ratings and Increase Sales

Improve customer service to increase sales forecasts

Running a successful retail business in 2021 is understandably hard, when just getting people to cross your threshold can be challenging. In addition to competition from other brick and mortar stores, online companies, and convenience delivery services, now employers are struggling with finding enough staff to adequately fill their schedules. On top of these challenges, […]

Build Consumer Engagement with Relationships, Not Pitches

Consumer Engagement

Consumer Engagement Starts with the Customer Marketers see missed opportunities everywhere. Today’s example is from the California Academy of Sciences, a wondrous destination for families and science-lovers alike. It’s an institution with a long history of creating fantastic exhibits. What is not fantastic is how short-sighted the Academy is in building relationships with its visitors (aka […]

Small & Medium Businesses: Have an Impact via Microsoft User Research

Frustrated at work Microsoft user research

Microsoft User Research Why are so many of the software applications small businesses use created by and for BIG businesses? Are you tired of the “small office workaround” that you and your IT team have to create to get your software to work for you? And…what if you don’t even have an IT team? Why […]

What Have You Learned in a Year?

Be Better than You Were Yesterday

Self-improvement equals business improvement By April 2020, many Americans were facing radical changes in their way of life. Whether working from home, on furlough, or providing services in extremely modified capacities–we changed how we do business and how we spend our free time. We baked bread, started novels, dusted off the mechanic’s tools. Some learned […]

Your Real Competition is Email

Email is an addiction and a major time waster. Here are 6 tips on how to break the habit. Checking email is a dopamine-releasing addiction. The type that has ever-decreasing highs and pain-causing lows. The highs are those “pings” of anticipation when a notification comes in, followed by disappointment when the anticipation isn’t realized. And […]

Planning for Productivity in 2021

planning tools

Below are our tips for starting a planning process–at any time of year–that will boost productivity and find you more time to spend on the really fun stuff.  Productivity and planning are hot topics. Entire YouTube channels are dedicated to productivity and planning. Advocates tell you to wake up at 5am to be most productive. Erin Condren, […]

10 Steps for a Productive 4th Quarter

Q4 Business Planning Boise Idaho

And like that… October is upon us. It being the first Monday of the month we spent some time planning, evaluating, and readjusting. If nothing else, 2020 has taught us that readjustments are vital. How about you? If you haven’t yet tackled your Q4 planning, now’s the time. Take a piece of blank paper and […]